Reservation Terms & Conditions – Sparkle Limos

Thank you for reserving with Sparkle Limos. For quality assurance,
please review your reservation carefully for correct dates, times, and addresses.
It is the customer’s responsibility to report any corrections. Sparkle Limos is not
responsible for unreported errors.

Payment & Cancellation Policy

A 100% non-refundable payment is required at the time of booking. A non-refundable deposit must be paid at the time of reservation confirmation.
All payments are non-refundable and non-transferable under any circumstances.
Cancellations must be submitted in writing via email at
info@sparklelimos.com.

Remaining balances must be paid 30 days before the reservation date
and will be charged automatically to the card on file. Replying to our confirmation
email constitutes acceptance of these terms.

Overtime Policy

A 10-minute grace period is allowed. Overtime is charged by the hour (not prorated)
at the same rate agreed upon at booking. All overtime charges will be applied to the
credit card on file.

Sparkle Limos reserves the right to end service once the contracted time expires.
Availability for overtime is not guaranteed if another booking follows.

Traffic & Delays

Sparkle Limos is not responsible for delays caused by traffic, road conditions,
weather, detours, or passenger misdirection. No credits or refunds are issued
due to traffic delays.

Stops & Addresses

All stops and addresses must be provided in advance. Sparkle Limos is not responsible
for time lost due to unlisted stops or navigation changes. Any tolls incurred are the
customer’s responsibility.

Weather Policy

Sparkle Limos reserves the right to suspend service if weather conditions are unsafe.
In such cases, deposits will be held for a future rescheduled date.

Vehicle Damage Policy

The booking guarantor assumes full financial responsibility for any vehicle damage,
including stains, burns, broken components, or misuse. Disorderly or violent behavior
may result in immediate termination of service without refund.

Smoking & Alcohol Policy

All vehicles are non-smoking. A $350 cleaning fee applies per occurrence.
Illegal drugs are strictly prohibited. Alcohol is not permitted if any passenger
is under 21 years of age.

Passenger Capacity

Vehicles may not exceed their rated passenger capacity. Chauffeurs reserve the right
to refuse service if capacity limits are exceeded.

General Terms

Sparkle Limos’ maximum liability is limited to a refund or service credit in the event
services cannot be performed as contracted. Sparkle Limos is not responsible for
personal items left in vehicles.